BILLING AND CUSTOMER SUPPORT

BILLING

  • HOW TO UPDATE YOUR CARD OR INFORMATION

    • VISIT MINDBODY ONLINE and make an account

    • You can update your card, or information once you’ve logged in

CUSTOMER SUPPORT

FAQ

  • My situation is a little complicated, and I’d like to explain why I need assistance. Can I speak with someone by phone?

    • At this time, we do not have a dedicated customer support phone line. However, you’re welcome to email us and request a call. A member of our team will be happy to reach out to you directly.

  • I need to update my payment card. How do I do that?

    • Please follow the instructions above to update your payment information. If you’re having trouble or would prefer assistance, email us and request a call. We’ll be happy to help.

  • I have a question about my order. Who should I contact?

    • Please email CustomerSupport@mixxedfit.com and CC Tilesa@mixxedfit.com. To help us assist you as quickly as possible, please include your name and order number in the subject line.